Terms & Conditions
Welcome to Luxury Limo Link. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not use our services.
1. Definitions
- “Company,” “we,” “us,” and “our” refer to Luxury Limo Link.
- “You” and “your” refer to the user or customer using our services.
- “Services” refers to the transportation services provided by Luxury Limo Link.
2. Booking and Reservations
- Booking Confirmation: All bookings are subject to availability and confirmation. You will receive a booking confirmation via email or phone once your reservation is confirmed.
- Accuracy of Information: You agree to provide accurate and complete information when making a booking. Any changes or corrections must be communicated to us promptly.
- Payment: Full payment or a deposit may be required at the time of booking. Payment can be made via credit card, debit card, or other accepted methods.
- Price Changes: The booking price may change at the end of the trip due to additional charges incurred from tolls, bridges, or unexpected circumstances such as snow blizzards, tornadoes, or floods.
3. Cancellations and Refunds
- Cancellation Policy: Cancellations must be made within the specified time frame indicated in your booking confirmation to avoid cancellation fees. Please refer to your confirmation for specific details.
- Refunds: Refunds for cancellations made within the allowed time frame will be processed promptly. Refunds for late cancellations or no-shows are subject to our discretion.
4. Service Usage
- Conduct: You agree to conduct yourself in a respectful and lawful manner while using our services. Abusive, disruptive, or unlawful behavior will not be tolerated.
- Damages: You are responsible for any damages caused to our vehicles by you or your party. Additional charges may apply for repairs or cleaning.
- Luggage and Personal Items: We are not responsible for any lost or damaged luggage or personal items. Please ensure your belongings are secure and accounted for.
5. Chauffeur and Vehicle
- Chauffeur Conduct: Our chauffeurs are professional and trained to provide exceptional service. If you have any concerns about your chauffeur or service, please contact us immediately.
- Vehicle Substitution: We reserve the right to substitute a vehicle of equal or greater value if the reserved vehicle is unavailable due to unforeseen circumstances.
6. Limitation of Liability
- Service Interruptions: We are not liable for any delays, interruptions, or cancellations of service due to circumstances beyond our control, including but not limited to traffic, weather conditions, or mechanical issues.
- Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services.
7. Privacy
Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
8. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Michigan, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our services will be resolved in the courts of Michigan.
10. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Luxury Limo Link
Phone: 1 313 315 1616
Email: luxurylimolink@gmail.com
Thank you for choosing Luxury Limo Link. We look forward to providing you with exceptional service and a luxurious travel experience.